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>> ... The people in Borders in Australia were pretty well trained ...
My wife and son visited your wonderful country ... not on a computer-topic-related venture, but a humanitarian one: when you hosted the international convention for Rotary, International a few years ago. Both my wife and then-teenaged-son were positively affected by the warmth and hospitality of your fellow citizens ...
So what you write here about corporate management desiring to assist your consuming public doesn't surprise me.
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