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Sorry for calling it an eReader. I've seen it called that on line before and the fancy looking "e"on the front of it right in front of where it says Reader lead me to believe that was an appropriate description. I've never used the software eReader before.
Let me describe the usage that lead to this... Picked it up off of the table in my office (at which time it was working fine), walked down the hallway, went into our lab area to show a friend (at which time it was damaged). It was in my hand. No torque on it what-so-ever.
Sony repair refused to fix it. However, the place where I purchased it is replacing it. I'm glad I found a way to remedy the situation short of paying them $250 (which wasn't going to happen).
I appreciate everybody posting. I was almost not wanting to get it replaced because I was thinking it was too fragile. It is reassuring that this device is supposed to be able to handle a little bit of travel.
jlc, I really appreciate your posting. Maybe it's only 1 out of 10 that will have this problem, but even if it's 1 of out 100, I'm sure there will be many people adding to this thread. I'm eager to hear from them so as to prove that I'm not delusional.
I would love to see this in consumer reports with stress test results.
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