Quote:
Originally Posted by jlc
Thanks for the suggestions but it's still not working. I talked to Sony and they instructed me to send the unit to their service hub in San Diego. All I can do now is hope that this problem is covered under warranty.  |
If Sony says it's user damage, ask them to tell you how they know this. You have proof that it's not the outside of the screen is not physically damaged. So it doesn't look like you bashed the screen.