Thread: DR800 Frozen Screen
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Old 07-02-2010, 11:29 PM   #13
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GringoAlto began at the beginning.
Posts: 2
Karma: 10
Join Date: Mar 2010
Location: Thailand
Device: Kindle 2 and broken irex DR800
Thank You: Dellaster and Shaggy. I got connected to iRex. Billy, the tech., gave rapid responses to my ticket.

I told him which of the several versions of the system I was using: the last two updates and the one provided with the reader. I told him that they all worked before failure and none worked since.

I have removed and restored the battery with no result. I have, obviously, replaced the memory card; no change.

Billy said that I should try the "push the slider to the left" reset. I did and nothing happened.

Billy said that I shouldn't send it back for repairs and that iRex wasn't allowed to ship or receive anything because of the legal situation.

Thanks guys, Gavin
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