Quote:
Originally Posted by firefox
Well now that it was clear that they wouldn't ship it internationally, even with me, I emailed them requesting a *full* refund. They came back saying that their records show my order being fully cancelled refunded.
What do I do now?!?!?!!?  |
I'm basically in a similar situation as you are. I've been sending e-mails and e-mails getting always an automatic response which always says they've fully refunded the order (which is false). Luckily I paid via paypal and I just escalated my case to a claim for investigation, let's see what happens next. You could also give them a call and ask...