I would not purposely by a book that does not allow me to have a backup.
I investigated Diesel as well as other vendors they all claim they will allow you to Dl as many times as necessary.
Im an old Windows user... Recentlly switched to a MAC. about a year now.
and didnt know you could not backup a DRM'd (Adobe) as of now.
When a vendor says they allow re downloading or resetting of a download.
then FRANKLY "Why would you need a backup... IF a Vendor has reasonable customer support/service and allows the download to be reset. then as long as the customer is willing to go thru the process. then again why even have a backup?
conversely I have a 1.2 Terabyte Backup Server I use Daily. So Im no stranger to "BACKUPS." and believe a backup should be done on all/any important files etc....
The issue I really have here is not my backup failing....
or the lack of MAC support on Adobes part.
its the LACK of any responce from DIesel.
And, Yes I did check my spam filters. they just have not gotten back to me.
Plain and simple.
(I got all the mailing when I paid and the link to download etc....)
And If i did not find a place to complain or rant
they probably never will. And if they do then what about that poor customer thats still waiting for them to get back to them?
and does not know how to find a forum such as this to find further support?
typically when i have an issue with say "new egg" I cont them , they respond we play vollyball till the issue is resolved. I dont resort to contacting everyone else first. now had they never gotten back to me I will resort to CALLING them. then I will complain and rant etc..
I also seen where plenty of other people have had the same experiance as I.
Poor service or even worse.. NO SERVICE!
ok I gone on long enough.
disgruntled customer.
Sam
BTW: Thanks for the comment Jon. (really !
)