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Old 06-29-2010, 09:13 AM   #11
imaredr
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Posts: 441
Karma: 1002238
Join Date: May 2005
Location: Harker Heights, Texas
Device: Cybook
My daughter's iPad had a growing series of thin blue lines running horizontally from the bottom. We called Apple support. The CS Rep tried to pawn off service to Best Buy asking us if we had bought BB's extended warranty (BB never offered their own warranty, only Apple's). Anyway, after persisting strongly, but nicely the Rep got us an appt at an Apple store. We go in and boom! they replaced it. The hardest part was driving 70 miles away and finding the store.
I suggest calling and getting it replaced ASAP. The iPad is too expensive to let any defect slide.

Ellen
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