Hi,
Same thing here, ordered mine to Finland on the 21st got it shipped on the 23rd (using International priority mail) and on the 24th received the email where they said my order was cancelled...
I contacted bn support already (via e-mail) and they just told I'd get a full refund and so far I have only got a refund for the shipping costs...
In case you wonder, the order status is still as 'Shipped on the 23rd'.