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Same thing happened with Borders too, people were putting in orders when it stated "shipping in 24 hours" and then when they emailed they were told it would be a week to get restock. There is a large thread on Whirlpool with people's complaints in it there, I just think demand has waaaaaay out stripped supply for the kobo product no matter where it was and they webmasters cant keep up.
You can always cancel your order with them.
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