Thread: Brand New Reader with heavy ghosting.
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Old 09-16-2007, 03:45 PM   #3
flamaest
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Posts: 155
Karma: 1044459
Join Date: Jul 2007
Device: prs-500
Quote:
Originally Posted by JSWolf View Post
Do you have a SonyStyle store nearby you can call? That way you can maybe go there and if they'll swap it in store, check the unit you get before you leave.
Wish we had a SonyStyle store around.. no such luck..

Called Sony this morning and I am getting a new reader shipped this week via FedEx, hopefully the new replacement unit will be calibrated better.

As long as you call within 30 days of receipt, Sony will do whatever you want to make it right. I am [so far] having a good experience with Sony support.

Thanks,
F.
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