Actually, in order to deactivate a device in Connect, you have to deactivate from that device. So when I had a problem with my windows computer and had to re-install windows, the old instance of windows is still on the list as a separate computer with no way to delete it. I have been trying for months to get it removed, but so far no luck. Fortunately, I'm not stuck since I still have two computers that are authorized, but for me, Sony has been one of the most non-responsive companies that I've ever had to deal with. It's a good thing that their hardware is so solid.
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Originally Posted by JSWolf
Sony seems to be better and better. I can go in and deactivate devices linked to my account no problem to free up that slot. Pluse we get one computer and FIVE devices. And if I have a problem, I can call them toll free and someone will sort it for me. Sorry MobiPocket, but to make someone wait a week is unacceptable.
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