Hi Tim
Thanks for the suggestion. I tried that; it added some back and removed some other ones which were already there!
I just tried loading some stuff onto a memory card and it seemed to find those okay. I am going to try just walking into an Indigo store tomorrow with it and seeing if I can talk them into exchanging it. If not, at least Mom can work with the memory card until a replacement comes.
I think this whole mess could be avoided if they would do away with the whole mess of the SQL database and just treat the books as *files* but what do I know