Hope it's still under warranty.
Nothing irks me more than a device going belly up before it's time. It tells me they weren't careful when building this device.
I have taken back quite a few gps units with a grim face because they died just a couple weeks after I started using them. Customer service kept trying to make up excuses. The fact of the matter was these units shouldn't break that easily.
Anyway, the point is if they try to blame on you, point it out to them that the device is useless if you could break it that easily.
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