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I got it back today. What I remembered was the Configuration: Model PB 101, Software version D101.15.2. It was the "101" that was confusing me. The note from PB says they deleted everything and installed "360.15.2," and could not find a hardware defect. That means I was having the problem with no hardware defect and version 14.2 (which is what I had before). Now I have 15.2, which people here say has the problem I was describing with 14.2. I have uploaded the same books I was reading before, and hope that the problem does not recur -- although pocketbook.de still has only 14.2 available for download and everybody here says 14.2 is "rock solid." So I don't know if I am better off now with 15.2 or not. I guess I'll find out. In any case, I trust that when the new improved version of 15.x appears it will be announced. And if it really is a problem with "dirty" files, I hope someone will provide us with a clue as to how to clean them up.
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