Quote:
Originally Posted by jswinden
At the very least they did not have a good quality control group. Otherwise this device would not have been pulled at the last minute. It should have simply been postponed. Postponing a product happens all the time. Pulling a product off of the shelves hours before it goes on sale and incurring the loss of $$$ advertising dollars for you and your distributors rarely happens. Pandigital clearly was not up to the task. I suspect that they are okay building photo viewers, but got way over their heads with the Novel. I also suspect the Novel is merely a photo viewer on steriods. The hardware has no page turning/navigation buttons. I'm glad they pulled it and I didn't get the chance to throw away money on it.
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Don't blame it on the QA group. My guess is that the bugs were reported and ignored. When there's a ship date, you ship if the manager says so, whether or not the product is ready in QA's opinion. They tend to be the low man on the totem when making decisions. Most likely the managers finally realized the QA team was right when the negative reviews started coming in.