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Okay, so I just contacted Newegg.com via email. Firstly, I was quite impressed by the promptness of the replies, specially considering the time difference (it must be very early morning in US now). So, that's definitely an 'A' for customer service.
On the flip side, it's a 'D' for Newegg and their policy of not catering to international clientele. The CSR told me that they only accepted payments from credit cards, PayPals, etc. where the billing address is in US. Since my PP address is in Dubai, it's a no-go. I would actually give them an 'F', but am being generous because I accept that they have *some* semi-legitimate reasons.
And since the price on Astak.com is far too high, I guess I'm going to have to pass on the Mentor. A shame...
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