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I got this this morning.
"Dear Pandigital Customer,
Thank you for your recent email concerning your Pandigital Novel.
<snip>
We are aware that the Novel is not in the registration list. This has been brought to our attention and it should be added shortly.
<snip>
With the current version of firmware, the auto rotate option is not able to work. You can however manual set the web browsing to landscape mode.
The novel is easier to navigate with use of a stylus. We are sorry one has not been provided.
<snip>
Pandigital Support Center
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