Sony and other reader manufacturers definitely need to listen to the complaints from their customers. For me I want more user control over the format of books. I want to be able to easily change fonts, margins, font weights, etc. These are things they could improve through firmware enhancements.

As far as screens, until a better and affordable technology arrives, they need to find alternative ways for screen interaction. None of the Sony touch screens are very good. They are all blurry and too reflective. The Kindles are too difficult and slow to use for notes and markup with their little mouselike button and useless keyboard. The Nook tried to improve on the Kindle concept by using a touchpad like technology ala a seperate LCD, but it too is not very good. I want the clarity of the 505 and 300 screens with a different but very usable markup technology. Overlaying the e-Ink screen with a touch layer is never going to work. I think the old tried and proven touchpad technology on my Netbook would be better than anything I've seen on any of the e-Ink readers.

And no, I don't want a reader with a LCD screen like the iPad. The LCDs are hard on your eyes due to the space around each pixel. An example from my computer LCD is shown in the image. I enlarged the image 15x, snapped from this forum page, it shows what your eyes can see and why over extended periods of reading you can have problems. the greater the space between the pixels the harder it is on your eyes.

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