View Single Post
Old 06-10-2010, 03:51 PM   #4
MacEachaidh
Browser
MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.MacEachaidh ought to be getting tired of karma fortunes by now.
 
MacEachaidh's Avatar
 
Posts: 745
Karma: 578294
Join Date: Apr 2010
Location: Australia
Device: Kobo Touch, Kobo Aura HD
The fact that there even is a screensaver isn't mentioned in the manual, and when I asked tech support they knew nothing about it either. (Really? How well do they actually know the product they're supporting? Do they even use one themselves?). Tech support finally decided you couldn't change the pictures, but solely on the basis of their having nothing that told them you could.

I know I'm sounding like I'm grumpy, but I'm really not. I do get frustrated, though, with companies that aren't customer-focused. Everyone's happy when the product does everything it's supposed to, but when it doesn't, then the onus is on the company to at least make some response. iRiver's silence and lack of action have been deafening. As I say, I'm disappointed on that score.
MacEachaidh is offline   Reply With Quote