Quote:
Originally Posted by Logseman
I've read similar impressions of poor customer support by iRex. Could you mention some examples? It's just curiosity from my side, but hopefully somebody else will learn about it.
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This is my personal opinion. Their customer support was ok.
My Iliad-BE took 2 trips to Eindhoven and back in less than 1 year. That means about 2 months out of my hands.
IRex have been good enough to manage this without much hassle.
In my personal opinion, they have a fragile device and a decent customer service, nothing to be overjoyed at, but also not to be spit at. I have seen worser and better.