Quote:
Originally Posted by Stinkfist
To follow up with mine, I spent quite a while in an online support chat with sony, It was not helpful at all. I'm fairly tech say and do web design and support for a living so I was pretty familiar with typical trouble shooting. I went through this with their first tier support and he wasn't able to resolve the issue, got a 2nd tier support person on, he took a few minutes to "read the previous conversation" and then had me do most of the same steps (all of which I had tried previously on my own)
The end result was "well we tried everything and nothing worked, you should update your MB drivers/flash your bios".
I haven't bothered as my comp works just fine and shouldn't need to do that.
I just use an older comp that is recognizing it and have decided to live without it on my win 7 comp.
I'm sorry that this doesn't really help any others out there that may be experiencing the same issue. but that is where I'm at now.
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I was wondering if you ever solved your problem, because I think maybe I have the same one.
I don't know much about computers but I think my PC does recognize my reader because I can see the properties, but when I go to My Computer it doesn't show the device, so I can't access it.
I really hope you can help me!
Thanks.