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No, my box wasn't shrink-wrapped but it had those circular tapes on each end. The instructions do say, "we have included a 2GB SD card that is pre-loaded with 100 eBooks." I really don't understand the company cutting corners to remove an SD card that costs a few dollars. Let us know what you find out from talking to a manager. The store I got it from is more than 30 miles away.
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