Quote:
Originally Posted by binbinbook
Dear Dave_S, thanks for your photo, it looks normal and good!
Dear Acreo Aeneas, thanks for your reply. You are so lucky that you see slight ghosting only every 10-12 pages, but I see it on every page, yes, every page, and I'm not able to clear it away. I've noticed if resting on a page less than 2 seconds, then there might be no ghosting on the next page, but you must finish reading a page wthin 2 seconds  |
Dear binbinbook:
The ghosting you are experiencing sure does not seem normal to me. Why not let our tech support people help? You can email to:
support@astak.com or phone to: 1-866-368-8788. I cannot tell much from the picture you sent but it surely seems the time to get this resolved for you.
You can also send me a PM with your real name and email address and I can walk it over to tech support and "push" it.