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Old 06-09-2010, 12:16 PM   #32
ColdSun
Developer/Device Reviews
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Posts: 591
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Join Date: Jun 2007
Location: Phoenix, AZ
Device: Sony Xperia Tablet Z, Kindle Paperwhite 2, Lenovo Yoga 8, IPad 3
Just got off the phone with them. Poor Pandigital. They can't stop salespeople who don't know what to say (and often lie to get the customer out of the store) from sending people off angry today. That is too bad. There is nothing wrong with the device. In fact, those same units they said they were sending back will be back up for sale in the store as soon as Pandigital techs install the firmware on site. That is all that is happening. Still, I don't blame you for being wary. How can you know what the truth is?

I will quote myself from the other thread so you know what happened:

Quote:
THIS IS NOT A RECALL!

Tech support told me they are simply pulling the units off the shelf at the stores and their technicians are going in and installing the latest firmware and then placing them back up for sale. So if you already have one, or have one coming in the mail, its just a matter of putting the firmware on the device. There is no hardware recall. Again, I got the sense that they are super serious about supporting this device.
P.S. Jack your avatar is hilarious.

Last edited by ColdSun; 06-09-2010 at 12:19 PM. Reason: Info direct from Pandigital Tech
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