Quote:
Originally Posted by chlmccann11
Can't believe all the people here though whose solution is to return something at the first sign they think they have a problem. Some people must have time to kill.
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I bought mine on the first day they came out, and it's been used pretty heavily since then. Especially since I took it away on vacation (the main reason I picked it up that first weekend they went on sale, because it saved me lugging a stack of paperbacks around), I was aware of the battery life since it's generally less convenient to charge stuff up when you're travelling.
It became pretty clear that I wasn't getting much more than 1K page turns, so I contacted Kobo about it. I was pretty clear that I've spent 99% of my time with it just reading, and not farting around with the menus or other things that might make me expect less than the 8K page turns advertised. I was also careful to turn it off before putting it into my briefcase or bag, to ensure a button wasn't held down for hours by mistake.
The return box arrived last week, and I'll be taking it to Purolator tonight. I've been holding off because I don't want to be without the unit. If I'm lucky the new one might come in by Friday. I'm in Mississauga, so the delivery time should be short. The box came pretty fast.
BTW: The box is huge, with bubble wrap and Styrofoam bracing included. They even give you a strip of tape to seal the box up. That aspect of the return experience has been very well executed by Kobo.