MobileRead Forums - View Single Post - Seriously, kobo?? Brand new and already dead?

mc5 · 06-08-2010, 11:30 AM

I think the Kobo is a great little affordable gadget, although I don't like the ragged right or the needless spacing between dialogue and paragraphs. I kept thinking that if there were more text on the page I wouldn't be clicking the blue button so much -- which really seems destined to wear out.

I've read about 4 novels since it arrived in early May. I didn't have your problem with the red light -- once it charged and I unplugged it from my hard drive I never saw it again. The little light is a pleasing purple when I turn it on, and blue each time I press a button.

Twice, however, I lost power without any warning, and not near home. That's a bit frustrating, and makes you wish you had a trusty paper book.

And today, only 40 days after I got it, it seems to have died. I spoke to a very friendly (and prompt -- no waiting) CSR today who walked me through some things I didn't know -- like right-clicking on the Safely Remove Hardware icon before unplugging it from the hard drive (I honestly didn't know to do that!), but trying to recharge it proved fruitless. The screen is white, save for a strip of black (about 1/2 thick) along the top and is completely unresponsive. Trying to reset with a pin through the back did nothing. The CSR took my info and will send me a box to send this "faulty" Kobo back to be replaced with a new one.

The truly unfortunate thing is the fact that I also received a Sony eReader as a gift and returned it, wanting to keep the Kobo. I'm hoping I haven't made the wrong decision, but at this point it seems I have.

06-08-2010, 11:30 AM	#36
mc5 Junior Member Posts: 3 Karma: 10 Join Date: Jun 2010 Device: Kobo	40 days = dead Kobo I think the Kobo is a great little affordable gadget, although I don't like the ragged right or the needless spacing between dialogue and paragraphs. I kept thinking that if there were more text on the page I wouldn't be clicking the blue button so much -- which really seems destined to wear out. I've read about 4 novels since it arrived in early May. I didn't have your problem with the red light -- once it charged and I unplugged it from my hard drive I never saw it again. The little light is a pleasing purple when I turn it on, and blue each time I press a button. Twice, however, I lost power without any warning, and not near home. That's a bit frustrating, and makes you wish you had a trusty paper book. And today, only 40 days after I got it, it seems to have died. I spoke to a very friendly (and prompt -- no waiting) CSR today who walked me through some things I didn't know -- like right-clicking on the Safely Remove Hardware icon before unplugging it from the hard drive (I honestly didn't know to do that!), but trying to recharge it proved fruitless. The screen is white, save for a strip of black (about 1/2 thick) along the top and is completely unresponsive. Trying to reset with a pin through the back did nothing. The CSR took my info and will send me a box to send this "faulty" Kobo back to be replaced with a new one. The truly unfortunate thing is the fact that I also received a Sony eReader as a gift and returned it, wanting to keep the Kobo. I'm hoping I haven't made the wrong decision, but at this point it seems I have.