Quote:
Originally Posted by Shaggy
Maybe, but ultimately you'd need participation from them on the tracker in order to get the bugs fixed.
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Yes, but I assume that the problems reported here, or via their service desk, already end-up in their tracker. By having a 'user bug-list' you can better indicate the priority of a bug, as experienced by real-users, to iRex and get them high on their list for the next (bugfix-)release.