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Great discussion, everyone. A few of you have commented I should have offered a middle ground option in the poll, such as, "I'm indifferent, it depends on the writer." You're right, in retrospect, I should have. Maybe at the conclusion of the poll someone will see fit to post another poll. In the meantime, biased or not, I think it's interesting how dramatically the results skew to the right. I had expected to see more interest in serials (and frankly, was looking for justification for us to do more with them at Smashwords). The message I'm hearing here, as well as from emails I've received from Smashwords customers, serials are more likely to frustrate or anger readers than satisfy them. Thanks, everyone, for sharing your insights, pro and con.
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