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HELP! Adobe is driving me crazy, I sent them a question to support which I have copied below. Their answer makes no sense to me whatsoever!
Case #0181624621
I have been using ADE for a while without trouble. Recently, it asked me to activate before adding a new book and I did not do so because I thought it was already activated. When I went to reactivate, it said books would not be readable.
Please tell me:
1. How to check it my ADE is authorized
2. If it is unauthorized I want to authorize it without affecting my library
I am worried about activating too many times because I want to upgrade to windows 7 and will need to reactivate again then.
My name is Rakesh, and I am responding to you in reference to your email
request dated 06/03/2010 for assistance regarding the issue which you
are facing with Adobe Digital Editions.
I will be glad to assist you with it, however first let me take this
opportunity to thank you for using Adobe's Product.
I would like to inform you that you activated Adobe Digital
Editions without authorising your Adobe ID.
Thats why you are unable to read an e-book to another computer.
Inorder to read that e-book you need to contact to the e-book vendor.
Can anyone here help me? I have tried to enter my user name and password in the library tab in ADE and when I do, I get the threatening message about my books being unreadable. If I authorised my computer does it not count because I did not authorise the adobe ID. Why can't they have any instructions on the website?
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