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Quick update: I did a remote operation with a Sony rep, which appeared to get things back up and running again. (As an aside, since she was remoting me, she went back and filled out the customer satisfaction form for herself, giving herself highest marks, of course).
However, when I went back into my Reader, it turned out that everything I had downloaded from the Sony store in the last 3 months was deleted. For some reason, it's all still in ADE, but now it shows that I don't have rights to access it.
And the software was running slow.
In desperation, I uninstalled the update, and reinstalled the 3.01 update which I still had on my computer. Now I show no books in my library (although they are still on the hard drive), and the software is unresponsive whenever I try to pull up books.
In short, it appears I'm worse off than I was before.
Most of the Sony stuff on my computer is freebies, so it's not a big deal. It's mainly frustration. However, the question I posed earlier remains: is there a way through Calibre (or any other software) to get the Sony purchases & freebies?
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