My Gen3 is still the best reading device for mobile using. I love my DX for inside reading but its much to bulky and even the K2 is a little bit to heave to be comfortable over several hours.
I love the Gen3 for its weight and the fact that i was able to choose if i want a mobi support or an epub. That was a killer feature for me.
I never had any bad experience with it an just 4 or 5 hangups in several years of using it now.
And i really don't take much care of it, i throw it into my bag, i use it in direct sunlight for hours, i use it with "suncreme fingers" and even put it in spooky so called waterproof plastic bags and take it with me in to the pool bar.
So if i have to rate it its maybe not my most loved reader but when it comes to facts (usability, price, handling, etc.) its the best.
I nearly ever posted about that (dunno why) but maybe thats why people think bookeen is not much loved. Their readers maybe just do what they were build for
People showing up here and beeing angry about late updates are more vocal by nature.