Thread: Battery life!
View Single Post
Old 06-03-2010, 12:50 PM   #159
StealthyScribe
Feverish
StealthyScribe began at the beginning.
 
Posts: 70
Karma: 42
Join Date: May 2010
Location: Alberta
Device: Black Kobo
Has anyone gone through Kobo to exchange their readers if they're outside of the 14 day window?

Kobo replied to one of my issues today regarding the battery and they said they're pretty sure I've got a defective one and want me to exchange it.

If anyone here has done this, a couple of questions. Do they send you a brand new unit or is it a refurbished one? And how long does it take?
StealthyScribe is offline   Reply With Quote