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Old 06-03-2010, 04:36 AM   #100
mtravellerh
book creator
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Posts: 9,657
Karma: 3856660
Join Date: Oct 2008
Location: Luxembourg
Device: Kindle Scribe
Quote:
Originally Posted by Cris View Post
Hi mtravellerh, I bought my PB at www.ebookreaderstore.nl. They seem helpful and kind, they promised to help by sending an e-mail with the problem to the producer of the device. Still waiting for their reply.
One would say that the problem could be solved by
1. Firmware update 15.2
2. Hard reset of the device
Unfortunately I couldn’t find too much info about either of this items. In one of your threads I saw a link to the firmware 15.2 but the link doesn’t work for me (page no found). And hard reset … how do I do that ? (if it would help anyway). I really love this device, it's a pitty that I got this trouble. Can you help ? And by the way: the image flips correctly and automatically if the device is connected to the PC through the USB cable or to the net through the power cable. Strange, right ?
Let's try one thing first if you may:

Just plug a power cable on or use the power cable. Then turn your 302 on and hold both small buttons on the side (left and right)
Follow the instructions shown on the screen
Wait

This should reset the device to default status. Please do backup your reader before doing this.
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