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I had a pre order kobo and the first few charges I got <1000 page turns each time (probably 700-800). So I emailed Kobo about it and they mentioned I could exchange it at an Indigo if it was within 14 days of purchase and they had some in stock or they could send me a box that I could send it back with. Being a good deal past the 14 days and with my local indigo showing 0 in stock I asked for a box. I was at the indigo yesterday and asked about the return policy out of curiosity and turns out there is no 14 day limit for exchanging defective units and they had 12 in stock so I went back today to exchange. Weird that Kobo costumer service said otherwise! It is sweet though that I don;t have to send it in and wait for them to ship one back. Ill let you guys know how my new units battery is
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