Thread: Sony refused to fix my broken reader
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Old 09-04-2007, 04:04 PM   #6
JSWolf
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Quote:
Originally Posted by cftall View Post



Read your post with much interest.I was also one of the first to purchase the new reader, up to and including the two day shipping (100.00 ). Like you I had the same problem, my screen went bad. I was also told I damaged my screen.Needless to say I was outraged. Being a disabled vet. (reading is my life) I am on a fixed income and make no mistake Im not crying (my life is good). But I feel treatment I recieved at the hand of Sony was outragous.My reader now is attached to my wall as a monument to corp.insensativity at the very least and my incredible stupidity in believing one person matters.
Sorry I didnt mean for this to be a rant ,I guess Im still angry.Anyway Im savin my scrach for the Baen reader. Some how my glass always ends up half full. So where ever you are Jim, THANKS " Crackers ".
Did you call Sony and ask to speak to a manager to try to get the issue sorted?
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