[m0_joe]

...about all the problems and how everything was released too early etc, etc, etc...

I bought 3 Kobo's one I had to return for an obvious defect (a line running down the middle), but the other 2 work great. It's been dropped, water splashed on it and walked on by cats. It still works great.

I would like a firmware update now, but I know Kobo will release one as soon as they can. The obviously want it to be perfect considering all the "complaining" their customers are doing.

Customer service seems to suck according to some people, but what do you really expect them to do about your defective device. There's only so much you can do to troubleshoot it. Just return it, get another or your money back.

As for the font size. When you buy an ebook from Kobo it works fine from what I know. But you say it doesn't work when you buy an epub from someone else? Other than the seller's of the device? Really, why would they make it so difficult for you to buy ebooks from competitors? Strange.

At the very least be thankful they attempted to make it a little open source so we can use things like Calibre and they choose the epub format.

i realize the Kobo desktop software sucks. It really does. Again, I am 100% confident that kobo will eventually fix that. Considering it's an online store and they want you to buy books from them. Therefore they want you to use their software and not a 3rd party.

Finally for all those who say Canada is their test market. You know what, who cares. Kobo is a Canadian company, I am glad we got the Kobo first, even if it is "buggy". We got to buy the cheapest (and in my opinion) the best ereader out there.

For those of you who haven't bought one yet and are thinking about it. Do it! Buy one now. It's the closet thing you will get to an actual book. No stupid wi fi (I got it on my phone, laptop and desktop, I think that's enough) no keyboard (who the hell needs a keyboard while reading???) and nothing else frilly. If you want to read PDFs, print them. The Kobo is a great device and will only get better as time goes on.

To everyone else. Be patient. A great Canadian company is working hard to create a great Canadian product. We need to encourage them. If you can't wait there are some very smart people who have come out, using their own free time to create free software and plugins to help make the Kobo experience that much better.

Mind you I am venting. There has been a lot of support on here for 'defective' products. Some of it works some of it doesn't. I am so happy I got an ereader and I am so happy it was cheap and it's Canadian! (well as Canadian as things can be in today's global economy).