Quote:
Originally Posted by dugong
On principle, I wouldn't mess with DRM. What I would like to see are lots of consistently good products. What I perceive is happening is something like would have existed if the carriage makers and horse drayage companies were in control of the auto industry at its beginning.
I've sent letters to publishers and retailers and get form letter answers back saying, "I'm sorry but this is something we don't control." Eventually, when there is enough demand, they will come around and make sure quality is better controlled.
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There really isn't a way, as far as I can determine on DRM'ed ePub books to change the font size.
The only realistic solution would be either if you got into the habit of removing DRM from your books - may be illegal, or may be unclear legally until a test case wherever you live - morally it's a grey area too. The other solution would be for B&N to simply put XXL 3XL etc on the font sizes, as a workaround for books which are published with the font size set too small.
Finally if you are speaking to retailers, I'm surprised at the results you've received. I've only spoken to retailers and publishers a few times, in every case they've been reasonable in their responses. However I have seen other people on these forums (sorry I can't provide a link) who have received very positive results from retailers if they contact them to advise of errors in books. I'd like to be more sure of this, but I'm afraid I am not, is it possibly the case that the books with very small font sizes could be considered as formatting mistakes? Perhaps if you were to contact a retailer and put it across that the book you purchased was incorrectly formatted, rather than asking them to pick an industry standard font size, or increase it then they might respond in a more productive way? It might be worth a try! Certainly if extra large is actually small then to me that seems to be an error.