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^ I'm not sure - I keep meaning to call and ask if I can purchase another one for my replacement unit.... I bought mine from Sony and it was a checkout option. Perhaps calling Sony Support could answer the question - in fact, I will do that sometime this week as I don't want the time on getting it to run out.
As to returning it, I've never asked and they never told. It makes me wonder if/when replacement parts become available on the open market if I could replace it.... But I still wonder what, if anything, Sony can tell from the Connect software about what units are active. Or if it's just a hole in their system (and maybe a temporary one due to supply chain problems.)
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