Quote:
Originally Posted by HarryT
...the customer is naturally going to blame whoever's name is on the label. I was simply questioning whether the blame had been rightly apportioned in this case. It's still unclear to me that Sony should be held solely accountable for it.
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I don't think most people are saying Sony should be held
solely accountable. But I don't think they should be blame-free. By putting their name on a product, they are giving it their stamp of approval and they are responsible for the consequences. And their actions after all this came out were less than reassuring. I understand the need for spin control, but the deceptions and attempts to hide and/or downplay the truth made it difficult to trust anything they were saying.