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Yes my problem has been resolved. I had to send it in and that cost me about $50. The turn around was just over a month. It took almost 2 weeks before it arrived there. Then I think they forgot about me. So I emailed them and three days later they mailed a device to me. Not the one I sent but I believe a brand new device. So all is well. I will say this that it took quite a few emails before I could get them to understand and approve me sending it in for repair.
Ellen
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