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My Cybook is now 2 years old, and I've never had a problem with the screen.
It's been with me almost everyday since, in the standard Bookeen cover.
It even fell from about 1 meter on last month, the on/off button was broken but the screen was still intact.
If you have trouble with the screen, you might want to switch to the smaller devices, that are sturdier by design.
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