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It sometimes happens with ePubs, I don't know why (I think either cover-art problem or code Sony can't read). My solution is to use Calibre to convert the original epub to a new epub, this has always solved it for me. However, if your ebook has DRM (which I expect it does) you probably have to free it from the DRM before you can convert it.
Also, send an email the the store telling them about the problem.
Good luck!
Bianca
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