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Originally Posted by mike_bike_kite
Your opening words stated that the Neo had poor stability and that it kept crashing. It's a device that's very much in the public eye and I guess others felt completely the opposite. In any case it now seems that the situation isn't quite as bad as you mentioned. Must admit I've only played with one in the shop and the firmware seemed quite good to me - it's certainly near the top of my shopping list.
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And its at the top of my shopping list
But i do think its poor stability when the reader software freezes say once a week. In addition to those freezes we have also had the content of the SD card disappear a few times when coming out of standby (requiring a power cycle to show the contents).
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I guess if you want to avoid crashes all together then you should avoid those devices supporting the latest technology or at least wait for a few iterations of the firmware to come out though for true stability there's always the printed page
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It can always be discussed how much Q&A should be done on a device before you start selling it to people. The easy access to firmware updates via the internet has unfortunately meant that its become commonplace to launch products with beta software.
But there are plenty of people buying consumer electronics like this that have no clue about firmware updates.