[SensualPoet]

Since multiple choices are allowed, I selected both "Works great" and "font problems".

There's really quite a lot that is good about the Kobo -- price, portability, screen legibility, simpleness, elegant design.

Quality control, alas, is not a strong point but -- at this point -- I am willing to chalk that up to an unseasoned executive team. Every pain point I've experienced is fixable which is why I remain optimistic and continue to respond favourably to the Kobo "vision".

I don't have battery issues; the font problem is "random" and on many books it's not an issue so where I experience it I read something else in the meantime; the lack of clear set-up instructions disappears after you figure out how to use it; the inability to remove or prune the 100 free books is a pain but fixable.

The most damning thing is the unresponsiveness of the team to acknowledge the problems / concerns and take immediate steps to address them. Yah, I know: they are in the throes of an international launch, but really, take ownership of the issues and fix the easy stuff right away. Having an active presence on this forum would be a nice start. Reputation of a start-up is fragile; it would be a shame to screw this up.