Quote:
Originally Posted by Clytie
I'm intrigued by mentions in this thread of people receiving emails from Fictionwise. I've been a Buywise member and keen customer for years now, and the only emails I receive from Fictionwise are their newsletter and New Books Alerts (or Pre-Ordered Books Alerts). I've never received a receipt email, nor a response to any of the handful of customer service requests I've put in through their web interface.
Obviously they know my email address, since they send me the newsletters etc., but in my case, they've been incommunicative from the start. :S
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Have you checked your mail settings at the Fictionwise site recently? A while back I suddenly stopped receiving emails from them for no apparent reason, and when I checked my settings I found that they had been changed - I don't know if I somehow did it unintentionally when I was changing something else, or if they had some kind of software "hiccup" that changed it for me. but it's worth checking out if you haven't already.