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Originally Posted by Zetmolm
I have the Onyx Boox and it is stable! I've had it for over 4 months now, first with the 1.2.2 firmware and later I upgraded to 1.3. It has not crashed a single time. The Neo firmware is basically the same as the Boox firmware, so it's strange that yours crashes from time to time.
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Maybe the Onyx firmware is just more mature? Or perhaps it is down to the content being viewed? I found this in the neo manual:
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For example, doing a hard reset is helpful if your BeBook quits responding, you cannot
get your BeBook to come out of sleep mode, or if a content causes the BeBook Neo to freeze.
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When they put it like that, it sounds almost like they expect it to freeze up
And its exactly the two scenarios they describe that we have encountered.
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BTW: what exactly do you mean by crash? That you have to reset?
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The usual case is that it becomes completely unresponsive. To fix this the neo has to be powered off and on again (by holding the power button at the bottom for a while). Ive only had to use the reset button (on the back) once on this neo (we had to send the first one back for RMA since it had problems going from page to page in sunlight), this happened when i powered it up while it was connected to my laptop.