Actually, I find the Connect Music Store easier to navigate than the iTunes store. And I may be the only person in the world who likes the SonicStage application. Sony also had so many partners that all of my 50 or so downloads have been free. The ATRAC3+ formatted tracks sound no better or worse than .m4p (iTunes), .mp3, or .wma tracks. I don't like proprietary formats and DRM any better than anyone else, but so it goes. I'll shed no tears for the end of Connect Music.
I do think Sony should put the Connect Music team to work improving the Connect E-Book Store. It can use all the help it can get!
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