View Single Post
Old 05-26-2010, 11:30 AM   #141
Stinger
Asha'man
Stinger has learned how to read e-booksStinger has learned how to read e-booksStinger has learned how to read e-booksStinger has learned how to read e-booksStinger has learned how to read e-booksStinger has learned how to read e-booksStinger has learned how to read e-books
 
Stinger's Avatar
 
Posts: 335
Karma: 844
Join Date: May 2010
Location: Canada
Device: Kobo
Posting a reply from Kobo email support:
Quote:
Milos Kral, May 25 15:54 (EDT):

We were told that a firmware update would be released by the end of last
week.... yet here we are at the start of this new week, and still
without any update or any official statements from the Kobo Team...

Can you please make some kind of official, public statement regarding
the upcoming update. Many of us purchased the eReader on a good faith
basis that updates would be released under an Agile methodology..... and
are now beginning to doubt your sincerity
They Responded:
Quote:
Alicia Chung, May 26 10:26 (EDT):

Hi Milos,

We apologize for your frustration. We would like to provide a definitive date for the release of our update but at this time we can only aim for a mid-June window. Most of the issues in the update have been resolved, however we are still going through testing to make sure that the update functions correctly. We are attempting to provide quality of resolution vs. a quick rollout.

We appreciate your understanding. Keep an eye out on our website for updates!

Sincerely,
The Kobo Team.
Stinger is offline   Reply With Quote