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Old 08-31-2007, 06:17 AM   #8
MacBeezle
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MacBeezle began at the beginning.
 
Posts: 119
Karma: 38
Join Date: Jun 2007
Location: Germany
Device: Apple iPhone 4, Apple iPad, Sony Reader PRS-500U2. Soon: Kindle 4
I mailed bhphotovideo the last time my Reader was bricked.
But since I was able to solve the problem I didn't further communicate with them.

Now I told them that I have this problem again and asked them for an exchange Reader for my faulty device.

They told me the what-ever-it's-called period was over and I should contact sony. I'm very disappointed.

Does anyone have an email address of a helpful member of bhphotovideo?

I bought the Reader on about the 1st of july this year and reported that the device has a defect on 8/8/07. That's only about 5 weeks after I bought that damn thing. I thought this particular "return"/exchange/repair"-peroid is 60 day? 90 days?
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