MobileRead Forums - View Single Post - PRS-300 Not Recognised By Computer

Worldwalker · 05-26-2010, 02:08 AM

I have a very bad feeling about this.

I'm not an expert by any stretch of the imagination, but I believe the original situation may have been caused by a book with a broken format and/or a corrupted database file on the Reader (it would help if one of the far gooier gurus would drop in here and check me on that). A big part of the problem is going to be sorting out what was the original problem from what came later when you tried to fix it.

You said you weren't trying to update the reader, but someone told you that flashing it with the 505 updater would bring it back to a usable state. The problem is, that is updating it, and updating it with software for a very different device. I'm not sure exactly what happened, but if you tried to flash a 300 with a 505 updater, and the process got further than the software saying "Hey, that's a 300, I don't speak 300!", you've probably done something Very Bad™ to the device.

If you have a full charge on it, which you've said you have, if you've both soft- and hard-reset it without it recovering, and if Windows Explorer can't see the internal memory, I think you've bricked it.

I'm sorry I'm not more help. My next step would be to contact Sony tech support. You have nothing to lose by trying. I suspect, though, that money is going to have to change hands -- either to Sony, or to the debricking service that pepak mentioned.

05-26-2010, 02:08 AM	#11
Worldwalker Curmudgeon Posts: 3,085 Karma: 722357 Join Date: Feb 2010 Device: PRS-505	I have a very bad feeling about this. I'm not an expert by any stretch of the imagination, but I believe the original situation may have been caused by a book with a broken format and/or a corrupted database file on the Reader (it would help if one of the far gooier gurus would drop in here and check me on that). A big part of the problem is going to be sorting out what was the original problem from what came later when you tried to fix it. You said you weren't trying to update the reader, but someone told you that flashing it with the 505 updater would bring it back to a usable state. The problem is, that is updating it, and updating it with software for a very different device. I'm not sure exactly what happened, but if you tried to flash a 300 with a 505 updater, and the process got further than the software saying "Hey, that's a 300, I don't speak 300!", you've probably done something Very Bad™ to the device. If you have a full charge on it, which you've said you have, if you've both soft- and hard-reset it without it recovering, and if Windows Explorer can't see the internal memory, I think you've bricked it. I'm sorry I'm not more help. My next step would be to contact Sony tech support. You have nothing to lose by trying. I suspect, though, that money is going to have to change hands -- either to Sony, or to the debricking service that pepak mentioned.